In this Section 2 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address.

We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.

In this Section 2 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

Relationships and communications - We may process contact data, or communication data to manage our relationships, communicating with you (excluding communicating for direct marketing) by email, SMS, post, fax, and/or telephone, providing support services and complaint handling. The legal basis for this processing is [our legitimate interests, namely communications with our website visitors, service users, individual customers, and customer personnel, the maintenance of relationships, and the proper administration of our website, services, and business.

Direct marketing - We may process contact data to create, target, and send direct marketing communications by email, SMS, post, and/or fax and make contact by telephone for marketing-related purposes. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors, potential clients, and service users.

Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors, potential clients and service users.

Record keeping - We may process your personal data to create and maintain our databases, backup copies of our databases, and our business records generally. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors, potential clients, and service users

Security - We may process your personal data for security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services, and business, and the protection of others.

Insurance and risk management - We may process your personal data where necessary for obtaining or maintaining insurance coverage, managing risks, and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

Legal claims - We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

Statutory/contractual requirement - We acquire personal data to meet legal and contractual responsibilities, including the Conduct of Employment Agencies and Employment Businesses Regulations 2003, immigration and tax legislation, and safeguarding measures. Our clients may require personal data, which we may need to enter a contract with you. If you furnish us with the necessary personal data, we may be able to provide your job placement assistance and services.

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.

We may disclose personal data, contact data, communication data, and/or usage data to our clients, suppliers or subcontractors, payroll service providers, employers or former employers whom we may seek references from, other healthcare organisation and staffing agencies insofar as reasonably necessary for contracting and continuity of services, recruitment of staff, and payroll management purposes.

In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

This Privacy Notice does not apply to any third-party applications or software that integrate with the Services through th SGS, or any otheer third-party products, services, or Businesses who will provide their services under their terms of service and privacy policy.

For you convenience, we may provide links to sites operated by other organizations tha we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Sites unless we have lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If hyou choose to lick on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data. Here are the third-party tools we use on our website:

Tidycal.com
We use Tidycal on our website for their booking features. This third-party tool helps us receive and manage meeting appointments from our users. If you have questions about their privacy policy, please visit their website.

Cookiebot
We use Cookiebot to manage cookies and trackers on our websites. For detailed information on the cookies we use and the purpose for which we use them ser our Cookie Notice. If you have questions about Cookiebot's privacy policy, please visit their website.

Google Analytics 4 (GA4)
We use Google Analytics to collect and analyze data to produce reports that will help us better understand our users and how they interact with our website. If you have questions about Google Analytics's privacy policy, please visit their website.

In this Section 4, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.

We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which the UK is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law; and we may transfer your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which EEA states are not treated as third countries under UK data protection law or benefit from adequacy regulations under UK data protection law.

This Section 5 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.